We strictly operate a refunds policy on all orders. If your parcel has’t been delivered due to our error or if we have sent you the wrong product by mistake you will be entitled to either a full refund or return (see below returns policy). All of our orders are tracked for your peace of mind however, on the off chance that your parcel gets lost or held without reason please inform us that we can resolve the issue. If there are any issues with your order such as receiving an incorrect product(s) please send an e-mail to: email@example.com or use any of the other contact methods listed on the “Contact Us” page.
We strictly operate a returns policy on most of our orders. If you have received an incorrect product please notify us via e-mail: firstname.lastname@example.org or alternatively any other contact method listed on our “Contact Us” page. Please note in most situations for return purposes we are only responsible for orders that have been dispatched incorrectly and not for any orders which have been placed incorrectly.